Contribute to the 9th Descartes Industry Benchmark Survey
General
15 July 2025
FIATA reminds its Members to participate in the 9th edition of the Descartes Forwarder & Broker Industry Benchmark Survey. This short survey aims to capture key insights into current challenges and trends in the freight forwarding and customs brokerage sector, including tariff volatility, operational issues, and the growing role of artificial intelligence (AI) automation in reducing workload. Participation is confidential, and respondents who choose to provide their email address will receive the results.
The survey deadline has been extended until 31 July 2025.
Input from the freight forwarding community is vital to benchmark global industry practices and inform future developments.
